Privacy Policy

1. General

At MYACCEPT MONEY SERVICES LTD (hereinafter referred to as the Company, MYACCEPT or we), we place a high value on the privacy of our users and take our responsibility to protect personal information seriously. We are committed to ensuring that personal data is handled with due care, confidentiality, and appropriate security measures.

This Privacy Policy aims to explain, in a clear and accessible manner, how we collect, process, use, store, and safeguard personal information in accordance with applicable data protection requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR).

We recommend that you review this Privacy Policy carefully in order to understand our data processing practices and the principles governing the protection of your personal information.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of personal data as described herein. We have taken reasonable steps to ensure that the provisions of this Policy are presented in a transparent and comprehensible form.

If you have any questions, requests, or concerns relating to this Privacy Policy or the way in which we handle personal data, you may contact us using the details below:

MYACCEPT MONEY SERVICES LTD
Address: 208-14993 101 A Avenue, Surrey, British Columbia, V3R 0T1, Canada
E-mail: info@myaccept.com

2. Information We Process and Sources Thereof
2.1. Sources of information

In the course of providing its services, MYACCEPT MONEY SERVICES LTD processes personal information obtained from a number of different sources, as required to achieve the purposes described in this Privacy Policy. Such sources may include, but are not limited to, the following:

• Information Provided by You
Personal information that you submit to us when registering for an account, accessing or using our services, initiating or completing transactions, communicating with us, submitting inquiries, or otherwise interacting with the Company.

• Information Collected Through Automated Means
Certain information may be collected automatically when you visit or use our website, platforms, or services. This may include data obtained through cookies, log files, and similar technologies that help us understand usage patterns and improve functionality.

• Information Obtained from Third Parties
Where permitted by applicable law, we may receive personal information from third-party sources, including payment service providers, identity verification or compliance service providers, or from publicly available sources.

2.2. Categories of Personal Information We Process

For the purposes described in this Privacy Policy, MYACCEPT MONEY SERVICES LTD may process personal information that generally falls into the following categories:

• Identification Information
This may include first and last name, details of government-issued identification documents, date of birth, nationality, gender, country of residence, and other comparable identification-related data.

• Contact Details
Such as email address, telephone number, residential or mailing address, and similar contact-related information.

• Account-Related Information
Information associated with a user account, including usernames, account settings, preferences, and related details.

• Usage and Activity Information
Data relating to the use of our services, including login records, session information, activity logs, usage patterns, and other interaction-related metrics.

• Financial and Transaction-Related Information
This may include bank account details, information regarding the source of funds, income-related data where relevant, transaction history, and other financial information necessary for the provision of our services.

• Transaction-Related Information
Information concerning transactions conducted through our systems, including transaction history, transactional parameters, details relating to payers and recipients, stated transaction purposes, available balances, portfolio or account summaries, and comparable data.

• Payment and Settlement Information
Data necessary to process payments, such as bank account details, payment card information, billing addresses, payment confirmations, and related records.

• Employment and Professional Information
Information relating to an individual’s employment or professional status, including job title, employer or business affiliation, and similar details, where relevant.

• Risk Assessment and Profiling Information
Information used for the purposes of risk evaluation, including the development and maintenance of risk profiles and related assessments.

• Technical, Usage, and Device Information
Technical data generated through interactions with our websites or services, including IP addresses, browser type, device identifiers, operating system information, cookie data, interaction logs, and information relating to technical issues or system performance.

• Communication and Marketing Preferences
Information reflecting user preferences with respect to communications, including preferences relating to marketing or informational messages.

• Customer Support and Communication Records
Records and details of communications between you and the Company, including correspondence with customer support and, where applicable, records of inbound and outbound audio communications.

• User Feedback and Behavioural Information
Information derived from user feedback, service usage patterns, expressed preferences, and similar data used to enhance service quality.

• Compliance and Regulatory Information
Information and documentation required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML), know-your-customer (KYC), sanctions screening, and related compliance requirements. This may include identity verification data, proof of address documentation (such as utility bills or bank statements), photographic or image-based verificationmaterials (including identity document images or facial verification data), and watchlist or sanctions screening results.

• Claims, Complaints, and Dispute-Related Information
Information relating to claims, complaints, or disputes, including their nature, supporting documentation, correspondence, and resolution outcomes.

• Biometric Identification and Authentication Data
Where applicable and permitted by law, information used for biometric identification or authentication purposes, such as facial recognition data, fingerprint-related information, and data supporting multi-factor authentication mechanisms.

• Physical Security and Video Surveillance Data
Information generated through on-site security systems, including video recordings, associatedmetadata, timestamps, and similar materials.

3. Purpose and Legal Basis of Data Processing
3.1. General information

The processing of personal information by MYACCEPT MONEY SERVICES LTD is carried out for clearly defined and legitimate purposes and is always based on an appropriate legal ground in accordance with applicable data protection legislation. We process personal data in a transparent and proportionate manner and limit such processing to what is relevant and necessary for the purposes for which the data was collected.

Depending on the specific context and nature of the processing activity, personal information may be processed on one or more of the following legal bases:

• Contractual Necessity
Processing is required in order to perform a contract to which you are a party or to take steps, at your request, prior to entering into a contractual relationship.

• Compliance with Legal Obligations
Certain processing activities are necessary to enable the Company to comply with applicable legal, regulatory, accounting, or tax obligations.

• Legitimate Interests
Processing may be carried out where it is necessary for the legitimate business interests of the Company or a third party, provided that such interests are not overridden by your fundamental rights and freedoms.

• Consent
In specific cases, personal information may be processed on the basis of your freely given, informed, and explicit consent. Where processing is based on consent, you retain the right to withdraw such consent at any time, without affecting the lawfulness of processing carried out prior to the withdrawal.

• Vital Interests
In exceptional circumstances, personal data may be processed where necessary to protect the vital interests of you or another natural person.

• Public Interest or Official Authority
Processing may be required for the performance of tasks carried out in the public interest or in the exercise of official authority vested in the Company under applicable law.

3.2. Specifics

To ensure transparency regarding the processing of personal information, we have set out below an overview of the key purposes for which personal data is collected and used, together with the corresponding legal grounds supporting such processing. The table that follows explains the operational and compliance-related reasons underlying our data processing activities and identifies the applicable legal bases for each purpose.

Purpose of data processing
Description
Legal Basis
Service Provision
Personal information is processed to enable the delivery and operation of our services, including the execution of transactions, administration of user accounts, and maintenance of the reliability, functionality, and security of our systems.
Contractual Necessity
Legal and Regulatory Compliance
Personal information may be processed where necessary to comply with applicable legal and regulatory requirements, including financial reporting obligations, anti-money laundering (AML) rules, and other statutory or supervisory requirements relevant to the Company’s activities.
Legal Obligation / Public Task
Fraud Prevention
Personal information is processed for the purposes of identifying, mitigating, and preventing fraudulent or suspicious activities, as well as to safeguard our services against unauthorized access, misuse, and unlawful transactions, thereby protecting both users and the Company.
Legitimate Interests
Service Improvement and Troubleshooting
Personal information is processed to support the ongoing development, optimization, and maintenance of our services. This includes reviewing user interactions, monitoring system performance, identifying areas for enhancement, and diagnosing or resolving technical issues in order to ensure stable, efficient, and reliable service delivery.
Contractual Necessity
Legitimate Interests
Service Improvement and Troubleshooting
Personal information is processed to support the ongoing development, optimization, and maintenance of our services. This includes reviewing user interactions, monitoring system performance, identifying areas for enhancement, and diagnosing or resolving technical issues in order to ensure stable, efficient, and reliable service delivery.
Contractual Necessity
Legitimate Interests
Service Improvement and Troubleshooting
Risk (including Business Risk) Management Personal information is processed as part of the Company’s risk management framework, including the identification, assessment, and mitigation of operational, financial, and business-related risks. This may involve the analysis of patterns and activities, detection of potential threats, and implementation of appropriate controls designed to protect the Company’s operations and continuity. Legal Obligation Legitimate Interests
Contractual Necessity
Legitimate Interests
Ensuring Security
(including Physical Security and Information / Cyber Security)
Personal information may be processed to maintain and enhance the security of our services and infrastructure, including both physical safeguards and information or cyber security measures. Such processing supports the monitoring of systems, prevention of unauthorized access and fraudulent activity, and the preservation of the integrity, availability, and resilience of our platforms and services.
Legitimate Interests
Customer Support and
Communication
Personal information is processed in order to provide customer support and maintain effective communication with users. This includes handling requests and inquiries, resolving service-related issues, and delivering relevant operational or informational messages necessary for the proper use of our services. Such processing is intended to ensure continuity of service and a consistent user experience.
Contractual Necessity
Legitimate Interests
Research and Development
Personal information may be processed for research and development purposes aimed at improving and expanding our products and services. This typically involves the analysis of aggregated and, where feasible, anonymized data to identify trends, generate insights, and assess potential enhancements or new functionalities in response to evolving user needs.
Legitimate Interests
Resolution of Disputes
and Legal Claims
Personal information may be processed where necessary to support the proper handling and resolution of disputes, complaints, or legal claims. This may include the collection, review, and analysis of relevant information for the purposes of assessing issues, responding to claims, and, where appropriate, facilitating their settlement in a fair and lawful manner.
Legal Obligation
Legitimate Interests
4. Automated Decision Making and Profiling

MYACCEPT MONEY SERVICES LTD applies certain automated processing tools and analytical methods in the course of its operations. We consider transparency in this area to be an important element of responsible data handling and therefore provide the following explanation regarding the use of automated decision-making and profiling.

• Automated Decision-Making
In specific situations, the Company may rely on automated processes, including algorithm-based analysis and machine learning technologies, to support operational decisions. Such processes may be used, for example, in connection with service eligibility checks, fraud prevention mechanisms, or risk assessment procedures. Where automated decision-making is applied, appropriate safeguards are implemented to reduce the risk of errors, bias, or unfair outcomes, and human review or intervention may be available where required by law or operational practice.

• Profiling
Profiling refers to the automated processing of personal information for the purpose of assessing, evaluating, or predicting certain characteristics, preferences, or behavioural patterns. This type of processing may be used to improve service functionality, enhance user experience, deliver relevant communications, or optimize our offerings. The Company seeks to ensure that profiling activitiesremain proportionate, accurate, and aligned with applicable data protection requirements, and users may have the ability to manage or adjust related preferences where such options are provided.

5. Sharing Your Information

Protecting the confidentiality of personal information is a priority for MYACCEPT MONEY SERVICES LTD. We share personal data only where necessary, in a controlled manner, and in accordance with applicable data protection laws. Below is an overview of the categories of recipients to whom personal information may be disclosed in the course of our operations:

• Service Providers and Contractors
To support the delivery and operation of our services, we may engage third-party service providers, such as payment processing partners, IT service providers, technical support vendors, and other professional contractors. These parties process personal information solely on our behalf, in accordance with our instructions, and subject to appropriate confidentiality and data protectionobligations.

• Business Partners and Affiliated Entities
In certain cases, personal information may be shared with business partners or affiliated entities where such disclosure is necessary for legitimate business purposes and aligned with the objectives set out in this Privacy Policy. Where required by law, such sharing will take place only with your prior consent or another valid legal basis.

• Governmental, Regulatory, and Law Enforcement Authorities
Personal information may be disclosed where required to comply with applicable laws, regulations, court orders, or lawful requests from competent governmental or regulatory authorities. This may include disclosures necessary for the prevention, detection, or investigation of unlawful or suspicious activities.

• Other Third Parties
In limited circumstances, and where permitted by applicable law, personal information may be shared with other third parties for specific purposes not covered above. Such disclosures will be made only where a valid legal basis exists, including your explicit consent where required.

6. Data Security

MYACCEPT MONEY SERVICES LTD treats the protection of personal information as a core operational priority and applies appropriate technical and organizational safeguards to maintain the confidentiality, integrity, and availability of such data. The Company has implemented a range of security measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss. These measures may include, where appropriate, access management controls, physical security protections, encryption technologies, internal and external security assessments, incident response procedures, employee training programs, and other reasonable safeguards.

Despite the implementation of comprehensive security measures, the security of personal information also depends on user actions. Users are encouraged to take reasonable precautions to protect their information, including maintaining strong and unique passwords, safeguarding authentication credentials, and exercising caution when sharing information through digital channels.

If you have questions regarding our data security practices, or if you believe that your personal information may have been accessed or used without authorization, please notify us without delay using the contact details set out in Section 1 of this Privacy Policy. Prompt communication assists us in maintaining the security of our systems and responding effectively to potential risks.

7. Choices Available to You

MYACCEPT MONEY SERVICES LTD recognizes the importance of transparency and user control in relation to the processing of personal information. The following outlines the options available to you with respect to the provision and management of your data:

• Mandatory and Voluntary Information
Certain categories of personal information are required in order for the Company to provide its services and to comply with applicable legal, contractual, or regulatory obligations. The provision of such mandatory information is a condition for accessing and using our services, and failure to provide it may prevent us from delivering services to you. Where applicable, mandatory information will be clearly identified. In addition, we may request optional information that is not strictly required for service provision but may enhance functionality, improve user experience, or allow for more personalized interactions. The submission of optional information is entirely voluntary and remains at your discretion.

• Updating and Correcting Information
You remain in control of the personal information you provide to us. Where you maintain an account with the Company, you may review and update certain information through the available account settings. If you require assistance or wish to submit specific requests, you may contact us using the contact details set out in Section 1 of this Privacy Policy.

• Withdrawal of Consent
Where the processing of personal information is based on your consent, including for marketing or promotional communications, you have the right to withdraw such consent at any time. Consent preferences may be managed through available opt-out mechanisms or by contacting the Company directly. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

8. Your Data Protection Right

MYACCEPT MONEY SERVICES LTD respects the rights of individuals in relation to their personal information and is committed to enabling the exercise of those rights in accordance with applicable data protection laws. Subject to applicable legal requirements and limitations, you may have the following rights with respect to your personal information:

• Right to Be Informed
You have the right to receive clear and transparent information regarding how your personal data is collected, used, and processed. This Privacy Policy is intended to provide such information.

• Right of Access
You may request confirmation as to whether we process your personal information and, where applicable, request access to such data.

• Right to Rectification
You have the right to request the correction of inaccurate personal information or the completion of incomplete data.

• Right to Erasure
In certain circumstances, you may request the deletion of your personal information where it is no longer required for the purposes for which it was collected or processed.

• Right to Restriction of Processing
You may request that the processing of your personal information be restricted in specific situations, such as where the accuracy of the data is contested or the processing is unlawf

• Right to Object
You may object to the processing of your personal information where such processing is based on legitimate interests, unless the Company demonstrates compelling legitimate grounds for the processing.

• Right to Withdraw Consent
Where processing is based on your consent, you may withdraw such consent at any time. The withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

• Right to Data Portability
Where applicable, you may request to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to have such data transmitted to another controller where technically feasible.

Please note that the exercise of these rights may be subject to certain conditions, limitations, or exemptions under applicable law.

To exercise any of your rights, or if you have questions regarding your personal data, you may contact us using the contact details provided in Section 1 of this Privacy Policy. For security purposes, we may request additional information to verify your identity before responding to a request.

9. International Transfers

MYACCEPT MONEY SERVICES LTD is committed to ensuring that personal information is processed and protected in accordance with applicable data protection requirements. While personal data is primarily processed within Canada and, where applicable, within the European Economic Area (EEA), certain operational or compliance-related circumstances may require the transfer of personalinformation to jurisdictions outside these regions.

Where international transfers of personal data take place, the Company ensures that such transfers are carried out in compliance with applicable data protection laws and subject to appropriate safeguards. These safeguards may include contractual protections, recognized transfer mechanisms, or other measures designed to provide an adequate level of protection for personal information and to preserve the confidentiality and security of such data.

10. Dispute Resolution and Complaints

MYACCEPT MONEY SERVICES LTD is committed to addressing questions, concerns, or complaints relating to the processing of personal information in a timely, transparent, and fair manner. If you have any issues or believe that your personal data has been processed in a manner inconsistent with this Privacy Policy or applicable law, we encourage you to contact the Company in the first instance using the contact details provided in Section 1.

Our team will make reasonable efforts to review and resolve any concerns through constructivedialogue and, where possible, to reach an amicable resolution. Notwithstanding the above, you retain the right to submit a complaint to the competent data protection authority if you consider that your rights under applicable data protection laws have beeninfringed. Such authorities are responsible for supervising compliance with data protection legislation and may independently review and investigate complaints.

Residents of Canada may contact the Office of the Privacy Commissioner of Canada.

Residents of the European Union may contact to the data protection authority of their respective Member State.

Individuals located in other jurisdictions should consult their local data protection or privacy supervisory authority for guidance on the appropriate competent body.

11. Children’s Privacy

The services of MYACCEPT MONEY SERVICES LTD are not intended for use by individuals under the age of eighteen (18) (hereinafter referred to as Children). The Company does not knowingly collect or process personal information relating to Children.

If you are a parent or legal guardian and become aware that a Child has provided the Company with personal information without appropriate authorization, please contact us promptly using the contact details set out in Section 1 of this Privacy Policy. Upon becoming aware of such circumstances, the Company will take reasonable steps to review the information and, where required by applicable law, delete such data without undue delay.

12. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated. In the event of significant changes, we may, at our discretion, notify you using the contact details at our disposal.

However, it is your responsibility to review this Privacy Policy to stay informed about how we are protecting your personal information. If you do not agree with the changes, you should stop using our services and contact us if you have specific concerns.

Effective date: 01.06.2026.